We’re one of kbbreview’s Bathroom Customer Service of the Year Award Finalists!

We’re excited to announce that we are one of the finalists in kbbreview’s 2019 retail and design awards. We’ve been nominated as having one of the best bathroom customer service experiences in the country.

“The Customer Service categories are a hugely important part of the kbbreview Retail & Design Awards.

In every issue of kbbreview our Mystery Shopper visits a different town and evaluates selected retailers in that area, based on their first impressions – and this appears as our famous Shopping Around feature. Out of the dozens of showrooms visited the Mystery Shopper picks a shortlist of favourites and an eventual winner for the Kitchen Customer Service of the Year Award and the Bathroom Customer Service of the Year Award.” – Source:

Read More

The April Roca Extravaganza

Roca is a globally-renowned manufacturer of high quality bathroom equipment offering a huge range of styles and configurations. And that’s why it’s one of our favourite manufacturers to deal with!

We’ve recently installed several new displays in our showroom from Roca, the new displays include furniture and sanitaryware products from ranges such as The Gap, Meridian-N, Inspira, Prisma, Anima, Kalahari, and Debba. As an introductory promotion for the new Roca ranges we have on show we’ll be offering up to 25% off all Roca products during April 2017!

To check out our new displays and to take advantage of the great offers we have available, pop into the showroom today for a free, no-obligation quotation.

Read More

Bathroom FAQ: Basin Click Waste vs. Flip Waste?

There are numerous types of basin wastes these days, besides traditional plug and chain wastes and pop up basin wastes, the two most popular choices today are click and flip wastes.

Both wastes perform exactly the same function of allowing the basin to drain, both are typically made out of chrome or gold plated brass, both are usually available in slotted or unslotted versions to suit the overflow (or lack thereof) of the basin, and both types usually do not differ much in price. Of course many of these points depend on the range and manufacturer.

Operating a click waste is a simple process of pressing firmly on top of the waste to seal and unseal the basin, this waste is typically called a click waste due to the audible click heard when operating the mechanism. A flip waste on the other hand simply swivels to seal and unseal the basin. Here are some key points to keep in mind when choosing a waste for your basin.

1. Reliability.

Arguably, there is less to go wrong with a flip waste, when taking into account that there is only one moving part. On the other hand a click waste features a spring-loaded locking mechanism which can over time deteriorate with dirt, debris and limescale getting caught inside of it. A common occurrence is for toothpaste particles to become lodged inside of the mechanism, this can usually be solved by simply screwing off the top of the waste and applying lubricating grease or oil to the mechanism. It is worth keeping in mind that both wastes are designed for a long service life and if installed properly from the start, changing a waste in future is a quick and easy job.

2. Openings.

There is usually a noticeable difference in the size of the openings to let the water out of the basin on both wastes. The opening on a click waste is just underneath and around the top (when open) and usually is only a few millimeters. On the other hand when a flip waste is fully open the central “disc” is pointed vertically and the openings are at the sides of this disc. These openings are usually substantially larger than on the click waste. This isn’t necessarily a bad point as it means a basin with a flip waste may drain faster than one with a click waste, but there is an increased chance of loosing something small down a flip waste such as a piece of jewellery.

3. Convenience.

One of the advantages of a click waste is the option for a hair trap. These wastes are usually called easy-clean click wastes. With this type of click waste the entire central section can be removed and there is a filter attached to the underside of the waste which hair and other debris is caught in. This allows for easy cleaning of the waste and reduces the likeliness of anything clogging up the trap or waste pipe underneath.

So to sum-up, both types of wastes have their advantages and disadvantages, but ultimately it’s your choice and personal preference. To see both of these wastes in action, visit our showroom or plumbing and heating counter today at 314-320 Smithdown Road.

Read More

Hansgrohe Brassware – Available at York & Young

Did you know we are a retailer of Hansgrohe bathroom products? Well now you do!

We’ve been providing Hansgrohe taps, showers, and wastes for a few years now, and it’s easily one of our best selling product ranges. It is one of the manufacturers we regularly recommend without any hesitation, and this is for a number of reasons:

1. The quality of the brassware products from Hansgrohe.

It is a well known fact that German engineering is second to none, and Hansgrohe is no exception. Each product is beautifully crafted, very reliable, sturdy, sustainable and designed for an exceptionally long service life so you can rest assured that each product will stand the test of time.

2. The elegant and timeless designs.

It is common for many products that have been designed to be reliable and sturdy to compromise on design and to appear somewhat utilitarian. However the products from Hansgrohe never seem to have this issue. Each product is elegantly and timelessly designed to ensure an aesthetic compatibility with most bathroom designs.

3. A variety of price ranges.

Now you may think that all of this style and reliability comes with a huge price tag, but fortunately it’s not as clear-cut as that. We’ll admit that there are some expensive options with the Hansgrohe bathroom equipment and most can be justified. But whether you’re shopping on a budget and you require reasonably priced high quality equipment, or whether you’re not concerned about price and you’re looking for the best of the best, there’s a price range from Hansgrohe for just about everyone.

4. Excellent after-sales support.

And finally, one of the most important but often overlooked points when choosing bathroom equipment. The after-sales support. When we choose to work with manufacturers and suppliers we always aim to use only those who offer excellent after-sales support, obviously this is important for the end-user, but also to us as it also makes our job much easier when the support services for the products we sell are approachable, reliable and proactive. Hansgrohe is one of these companies, offering a 5 year guarantee on all products and excellent after-sales support.

To see some of Hansgrohe’s products in person, visit our showroom today at 314-320 Smithdown Road.

To find out more about Hansgrohe visit their website at

Read More

January 2017 Sale – Discounts & Ex Display Offers

Happy New Year! And since it’s the new year it must mean our January sale is now on!

Our sale this year is one of the largest we’ve had, there’s 20% and more off many of the products we can offer from great manufacturers and our ex-display sale is continuing with some truly huge savings. We still have a variety of ex-display items available, from vanity units to complete WCs and accessories.

Visit our showroom today at 314-320 Smithdown Road to check out the great ex display offers we have on display and to see how much you can save in the sale.


Read More